Terms and conditions of use

  1. Introduction
  2. Place an order
  3. Product information
  4. Prices
  5. Availability
  6. Delivery methods
  7. VAT refund
  8. Secure Payments
  9. Right of withdrawal. Money Back Guarantee
  10. Return of products
  11. Product warranties
  12. Disputes and responsibility
  13. Data protection
  14. Intellectual property


1. Introduction

These Conditions of Sale exclusively regulate the contractual relationship between the customer's site of AXMSports.com and the vendor's site AXMSports.com, with registered office in Milan at Via Broggini, 16 - Intra-Community VAT number IT 07676610962. These general conditions are the sun to be applied and replace all other conditions, except in the case of express written consent. AXM Sports may be under an obligation to change some of these provisions; We therefore suggest Customers to read the General Conditions at each site visit AXMSports.com. These amendments are binding as of the start-line and are not applicable to contracts concluded before that decision. Every purchase on the Site is subject to the Terms and Conditions applicable at the date of the order. AXM Sports is confident that, once validated the order, the customer has read and unconditionally accepted the Conditions of Sale. Customers undertake to respect the General Terms and Conditions of Use detailed on it.


2. Place an order

To execute an order on the Site Customers have two different possibilities:

  •      Internet on the Site: AXMSports.com 24 hours on 24 and 7 days out of 7;
  •      by phone at +39 333 4746154 from Monday to Friday from 10:00 to 18:00.


The proceedings concerning the ordering process consists of four (4) successive stages, in fact once the choice is made and validated the cart, customers should:

  •      identify;
  •      choose the way of delivery;    
  •      accept the Conditions of Sale and Terms of Use by ticking the appropriate box on the summary page

               of the order;

  •      choose the method of payment.

Once you select the method of payment, customers should proceed to the balance of the order, which will formalize in a firm and final sales contract that binds them to AXM Sports.

N.B. Before you place an order call and inquire on the actual availability of the product.


3. Product information

AXM Sports pays particular attention to putting on-line information on the essential characteristics of products through technical specifications drawn up by its partners and / or suppliers and by illustrative photographs of products, within the limits of technology and in compliance with the best market standards.


4. Prices

The prices listed on the site are in Euros (€) and include VAT but exclude delivery costs. Delivery costs are always paid by the customer and are billed at the end of the order in addition to the selected products.

The prices listed on the site are also expressed, for nations outside the European Community, in national currency, without this having a commercial value. The list price is in Euros and is systematically clearly indicated before confirming the order.

AXM Sports reserves the right to change prices at any time, but is equally committed to apply the prices indicated on the site at the time of order.

If you receive a wrong price and / or manifestly ridiculous, for any reason (computer bug, error manual, technical error ...), order will be canceled, even if the initial validation.


5. Availability

Customer orders are within the limits of the quantity of products disponibles.Dans met if the product is not available ordered it, AXM Sports evening contact customers by email or telephone within 15 days from order date to inform them of the time required for delivery of the ordered product.
In cases where only part of the produ

cts are not available commands it, AXM Sports commits to ship the products immediately available to support the delivery charges related to shipping the remaining products. In case the product is not available to two final cessation of production of the same manufacturer, AXM Sports offer customer product quality and equivalent price. In case of refusal by the customer, AXM Sports reimburse the unavailable product. It is the customer wishes to return the product on the basis of the conditions laid down in Article 9 (time of retraction - satisfied or reimbursed), then the costs will invoice to the customer.

N.B. Before you place an order call and inquire on the actual availability of the product.


6. Delivery methods

Products purchased on the Site can be delivered throughout Italy, including the islands. AXM Sports does not deliver to PO Box. The order will be delivered to the address indicated on the order.

In the event that the delivery is delayed for more than 7 days of the scheduled date, customers will have the option to cancel the order by registered letter with return receipt.
AXMSports will undertake to refund to customers within 30 days of the expenses incurred.

AXM Sports pays particular attention to on-time delivery guaranteed during order entry.

If no order is received within the time specified, AXM Sports will open an investigation against the carrier that can take several days (eg. 21 for the Post, 15 days for delivery).

In all circumstances, if the delivery is in excess of seven (7) days of the date of scheduled delivery, and this is not due to force majeure, the Customer may cancel the order by registered letter with return receipt requested and will be refunded within a maximum of thirty (30) days.

Upon receipt of the order, AXM Sports advises customers to verify that the products delivered comply with the order, and to indicate, if they are damaged, any anomalies on the delivery form as handwritten reserves and countersigned.

Without prejudice to applicable statutory warranties, AXM Sports recommends to customers to address their reservations as soon as possible:

  •      by mail to the following address: AXM Sports - via Broggini, 16 - 20152 Milan - Italy;
  •      email via the contact form.

For shipments outside Italy we rely on Packlink, a service that sends a variety of carriers such as UPS, DHL and Bartolini based on the area to be served.

Reliable couriers and enjoy good reputation.

So the choice of the carrier does not depend directly on our choice but varies depending on the country of delivery or the particular area.


7. VAT refund

Please note that the VAT is not refunded by AXM Sports.


8. Secure Payments

AXM Sports has partnered with PayPal to ensure the security of payments.

AXM Sports has chosen to ensure the safety of payments through PayPal, using encryption of the connection during transmission over the network. The name PayPal may appear in the account statement sent by the customer's bank.

We ask our customers to note that, in case there are suspicions of fraud relating to a specific payment, it may be canceled without notice.

AXM Sports offers its customers a number of payment: credit card (Visa, Visa Electron, Mastercard ...), bank transfer, giro, PayPal.

As for payment by credit card, you are charged four days after the validation of the order, provided that he has been authorized by the competent banking organizations, without which the order is void.

N.B. The payment of the order through PayPal is subject to a percentage commission on the payment due to the costs of the system itself.

Clients who choose this method of payment is fully aware of the application of this rate as the choice to protect themselves on the order is personal and is not bound by our systems.


9. Right of withdrawal. Money Back Guarantee

Sales of products via the Internet are governed by Law Decree. n. 185 of 22/05/1999 and Decree. 206/05 regulating the matter of distance, that is done outside of business premises.

This legislation establishes the right of withdrawal, or the ability for the consumer to return the product purchased and the reimbursement of expenses incurred.

This right is reserved solely to natural persons (consumers), so it can not be exercised by legal persons and natural persons acting for purposes related to their professional activity.

To exercise the right of withdrawal must be sent within 10 working days from receipt of goods, the items for which you intend to exercise that right.

The cost of shipment of the product are the sole responsibility of the customer.

The right of withdrawal is lost if the product is not returned intact, namely:

  •      absence of the original;
  •      absence of product components (accessories, cables, instruction manuals etc.);
  •      damage to the product for reasons other than transportation.

      The indicated period of 10 days counted from the date of delivery of the order.

AXM Sports proceed with the transmission of the charge back for the cost of goods shipped within 30 business days after the shipment of goods by the customer and not before the receipt of goods.

AXM Sports consequently reject any Product not packed, as well as products for which have not been already paid in full by the customer the cost of returning.

The refund is made by bank transfer.


10. Return of products

They will be accepted only the products undamaged and include accessories and manuals, returned in its original address given by email or by telephone.

Shipping costs Product are borne by the Customers.


11. Product warranties

The products offered for sale on the site are accompanied by various types of commercial guarantees defined below. Please note that the subscription by the customer of these commercial guarantees does not affect the application, for any item sold by AXM Sports on site, this is new or used, the legal guarantee of conformity in compliance with the following legal conditions.

According to the legal guarantee of conformity, AXM Sports undertakes to deliver an order in conformity with the contract of sale and to respond to any faults found at the time of delivery.

To conform to the contract, the product shall:
    - Correspond to the description on the site at the time of order;
    - Be fit for any use to which products of the same type are normally used or any other special use sought by the customer,

      which AXM Sports has been informed and which has formally agreed;
    - Demonstrate the quality and performance which are normal in the product of the same type and which the consumer can     

      reasonably expect, given the nature of the product and the features described on the Site.

In case of lack of conformity is ascertained, it will be necessary to restore the conformity of the defective product, at no cost to the customer.

It points out that this legal guarantee covers any lack of conformity expressed within two years from the date of delivery of the order.

It also points out that the legal guarantee may not apply or apply only partially in the following cases:

    - The repair of damage caused by an external cause to the product;
    - An error of the Customer resulting, for example, by use not in accordance with the manufacturer's specifications;
    - Use of the product to be harmful to its maintenance;
    - Any lack of conformity of the customer's knowledge at the time you place your order.


Commercial guarantees provided by manufacturers of the products (product fault):

In addition to legal guarantees, some goods sold on the site are provided with a manufacturer's warranty, with validity and duration differ depending on products and brands.

Generally, manufacturer warranties do not cover:
    - The irregular usage or non-conforming products;
    - Damage due to the intervention of a repairer not authorized by the manufacturer;
    - Damage caused by external device.

The customer is then invited to read carefully the possible instruction manual supplied with the product and the exact terms of the manufacturer guarantees that the products in question are possibly provided.

In any case, AXM Sports can not be held responsible for the possible rejection of the manufacturer to enforce its guarantee for the reasons mentioned above.

After-sales service can not guarantee to the customer more than two consecutive deliveries for each product. In case of failure to deliver double (neck refused, delivery impossible ...), the product will be delivered at the headquarters of the distributor.

The material will be considered abandoned. AXM Sports may use them fully and absolutely, and proceed to its destruction. In this case, no refund will be requested.


12. Disputes and responsibility

AXM Sports will in no way be held responsible for the non-finalization of the contract due to force majeure, responsibility of the customer or a third party. Remember, it is prudent and recommended steps to safeguard the data contained in the products purchased. AXM Sports can not be held liable for damages resulting from misuse of the products sold on the site.


13. Data protection

The information tell us are essential for processing and delivery of orders, as well as for the preparation of invoices and guarantee contracts; their absence leads to the cancellation of your order. By registering on the Site, you agree to provide truthful and authentic. The communication of false information is contrary to these general conditions as well as the conditions of use on the Site.

AXM Sports is authorized to collect, process and use your personal information. These data will be treated by computer.

Remember that, as a customer, you can, at any time, request to AXM Sports to provide you with information regarding your personal information and ask for modification by contacting our Customer Service.

In case of acceptance at the time of creation of your account on the Site, AXM Sports can send you information on special offers specific and circumscribed.

Remember, too, that cookies record certain information contained in the memory of the hard drive of your computer. Such information is used to create statistics about the number of visits the site and to propose personalized offers, based on the articles you have selected during your previous visits. Remember that these cookies do not contain confidential information that concern you.


14. Intellectual property

The entire contents of the Site AXM Sports (illustrations, texts, descriptions, brands, images, videos) is owned by AXM Sports, its employees and / or partners. All reproductions, partial or complete, the content of the site, through any process and on any support, should be the subject of prior and express authorization of AXM Sports. All information, content, practices and software offered by our services is protected by Italian and international managing intellectual property and copyright. AXM Sports can not grant permission to copy, publish and / or distribute the content to the various people who do not hold the intellectual property rights. All fraudulent use of this content will be considered as crimes of counterfeiting, severely punished by the Intellectual Property Code. AXM Sports will in no way be held responsible for the violation by one or more users of the rights held by third parties and perpetrated because of the activities of the same on the Website.




The site e-commerce Axmsports.com is owned by AXM Sports S.r.l. - P.IVA 07676610962

The information on Axmsports.com are subject to change without notice